Delivery

UK Delivery:

We aim to dispatch items within four working days of receiving your order confirmation and payment. If you need your items asap please email us so we can try our best to accommodate your needs. All UK deliveries are sent First Class Signed For via Royal Mail (£5), and usually arrive with two to three working days. A signature will be needed upon delivery. 

International Delivery: 

We have found recently that more packages have been lost in transit and that our customers have experienced high import and custom fees. The rising cost of sending packages via couriers to some countries has meant we have had to review our shipping rates.

Previously we have absorbed these high costs to many EU and non-EU countries. But as we make the move to online only, we will have to reduce the number of countries we can send too.

We have decided to stop using Royal Mail for international deliveries and move to more reliable courier services, such as FedEx and DPD. We are limiting the number of countries we ship too because we felt some of the shipping costs are very high, If you cannot find your delivery country in the list below please contact us so we can discuss options.

County

Service

Transit Time

Cost

Australia

DPD Air Classic

4 – 7 working days

£35

Austria

DPD Air European

4 - 6 working days

£18

Belgium

DPD Air Classic

3 – 5 working days

£28

Canada

FedEx Economy

3 – 5 working days

£30

China

FedEx Economy

4 – 6 working days

£28

Denmark

DPD Air Express

2 – 3 working days

£35

France

DPD Air European

3 – 5 working days

£18

Germany

DPD Air European

3 – 5 working days

£18

Hong Kong

DPD Air Classic

4 – 7 working days

£30

Ireland

DPD Ireland

2 – 5 working days

£15

Italy

DPD Classic European

4 – 6 working days

£20

Luxembourg

DPD Air Classic

3 – 4 working days

£30

Netherlands

DPD Air European

3 – 5 working days

£18

New Zealand

FedEx Economy

3 – 5 working days

£35

Norway

FedEx Economy

3 - 5 working days

£35

Portugal

DPD Air Express

2 – 3 working days

£35

Spain

FedEx Economy

4 – 6 working days

£30

Sweden

FedEx Priority

2 – 4 working days

£35

Switzerland

DPD Air Classic

3 – 5 working days

£28

Taiwan

DPD Air Classic

4 – 6 working days

£35

USA

FedEx Economy

3 – 5 working days

£30

We will constantly review this and update our website accordingly, so if you would like to place an order - but we do not currently ship to your location - please do get in touch. We may be able to look into alternatives and find the best way to get your order to you quickly and safely. 

Your order may be subject to customs or import duties which are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country. To learn more please read our section on Duties, Customs, and Taxes.

You will be sent a tracking number along with a confirmation that your order has been shipped within 4 working days of your order being placed.