For a stress-free Christmas, we have
implemented a few changes to make shopping with us as easy as possible. If you have any questions or requests please feel free to get in touch via our contact page
Extended returns policy:
We have extended our returns policy from 30 days to 90 days. This means any orders placed from the 1st November 2022 can be returned for a full refund up until Monday 30th January 2022 - Normal exclusions apply. Click here
for more details on our returns policy.
Shop now. Pay in 4 interest-free instalments:
We are pleased to announce we have partnered with Clearpay
which allows you to pay for your order over 4 interest free instalments. But please use Clearpay responsibly. Clearpay lends you a fixed amount of credit so you can pay for your purchase over 4 instalments, due every 2 weeks. You must be 18+ and a permanent UK resident (excl Channel Islands)
Last order dates for Christmas delivery:
For our UK customers we recommend ordering no later than Tuesday 20th December 2022.
For our international customers we would suggest you order no later than Friday 16th December 2022.
All our full price lingerie will arrive gift wrapped free of charge in our luxury gloss white gift boxes tied with our gold branded ribbon.
Free UK delivery:
We offer free UK delivery on all orders over £180.
Royal Mail Strikes:
You may have heard recently that Royal Mail have been striking, with more strike days planned on Wednesday the 14th and Thursday the 15th of December. Read our blog post to find out what we are doing to work around these strikes.
We have recently introduced ‘Gift Options’ to our website, which can be selected when viewing your cart. Within the gift options, you can add a gift note, which we will write out and include in the gift box. We can also include a gift receipt, which is another service you can select.
We suggest you place your order as early as possible, giving extra time for your package to reach you. Reduced air and freight capacity, high volumes and winter weather conditions can all impact Royal Mail, FedEx, DPD and DHL. If there is anything you would like to discuss with us before placing your order, such as custom and import duties for our international customers, please feel free to get in touch.
Contact Us: https://www.aytengasson.com/pages/contact